Getting a business started can feel like climbing Mount Everest. The constant battle that comes with making a name for your business and fighting the competition, can be physically and mentally draining. But when you experience success, it feels like the thrill that comes with reaching the summit.
No matter how great your business’s journey has been, the truth is that every business experiences a point of plateau. Sales may have slowed to a standstill, maybe there’s a lack of employee engagement or innovation, or perhaps your competition has your audience’s attention. That’s normal. However, a lull doesn’t need to mean the end. The right tools can help get your business back on track.
Digital marketing has become an essential tool for businesses of all sizes to reach new customers and drive growth. There are a variety of digital marketing tactics that businesses need to succeed. In this article, we'll explore how digital marketing can help businesses grow and the tactics that can be used to achieve this goal.
Digital marketing is a marketing approach that uses numerous digital tactics and channels to connect with customers where they spend most of their time — online. Think of it as the opposite of traditional print advertising. Reaching your audience through newspapers or billboards used to be the norm. You’re now reaching customers through emails, popping up on their social media pages, and answering their questions in Google search. If you can meet them where they are, you’re more likely to be top of mind and make sales.
There are multiple ways to connect with your audience online, but not all tactics work for every business. Before committing to a digital marketing campaign, it’s essential that you have a clear picture of how it supports your overarching goals. It’s also necessary to understand how each approach works. While there are a few more tactics available, we’ll explain some of the main approaches below:
Search engine optimization, also called SEO, is the process of improving the visibility of a website in search engine results pages. Think about how often you go to the second or third page of Google results — rare, right? That’s why it’s so important to get on page one, and why so many people are strategically trying to rank in that number one spot.
Improving a website’s ranking is accomplished through a variety of techniques such as keyword research, meta tags, and link building. You want to make sure you’re answering the questions that people are actually asking to boost visibility, and you want to answer them correctly to gain credibility and authority. SEO is an essential tool for driving organic traffic to a website, reaching new customers, and driving business growth.
Content marketing emphasizes creating, producing, and sharing content meant to engage and attract a targeted online audience. This tactic and SEO go hand in hand. You can’t improve your ranking with search engines if you don’t have informative content on your website. While content marketing includes website content, like blog articles, it also covers social media posts, videos, online courses, and even events that invoke an interest in your brand’s products or services.
This process of creating and distributing valuable content to attract and engage potential customers can be an effective tool for building trust, establishing authority, and ultimately driving growth. In fact, 72% of marketers claim that having a solid content strategy is a major key to their success, and they’ve increased their content marketing budget to continue seeing growth.
If you already prioritize content marketing and aren’t seeing the desired results, you may want to consider running a content analysis to see how you can optimize your material. While improving your content is always a plus, you also want to make sure you revise or delete anything that’s outdated or incorrect. It might be harming your ranking and your authority.
Pay-per-click (PPC) advertising is a type of digital advertising where businesses pay for each click on an advertisement. If you haven’t run this type of campaign as a marketer, you’ve definitely seen them as a consumer. Whether scrolling through Facebook or Google, PPC ads line the pages promoting specifically catered products and services.
PPC advertising can be a powerful tool for reaching new customers and driving growth. The visits generated from these ads often bring in more revenue than what the click costs, and the searcher is usually already committed to buying when they click. PPC ads can help grow a customer base because they are specifically targeted. Additionally, PPC advertising is often one of the quickest methods to grow your audience. While SEO is a marathon, PPC advertising is a sprint that offers a quick return on investment.
Email marketing allows businesses to promote products or services through email campaigns. It can be an effective tool for driving conversions, but what’s especially noteworthy with this approach is the cost benefit. Email is an owned media, which requires less initial spending than traditional advertising. Studies show for every dollar spent on email marketing, businesses see about $36 in return. That number even increases for retail and e-commerce companies.
This tactic is also beneficial because it allows you to send messages directly to consumers, and it can be personalized for returning customers. As personalization is becoming more important across industries, email marketing has proven especially beneficial. You can thank customers for their purchases, provide product recommendations, and provide rewards for special occasions or even referrals.
Social media marketing, as its name suggests, uses social media platforms to promote products or services. It can be an effective tool for building brand awareness, engaging with customers, and driving growth. Statistica reports, “As of 2022, the average daily social media usage of internet users worldwide amounted to 147 minutes per day, which is up from 145 minutes in the previous year.” And it’s a trend that has continued to increase over the past 10 years.
If marketers should learn anything from social media usage trends, it’s that they need to have a social media presence. And it’s important to choose the right platform for your product or service. If you’re selling a retirement planning service, your main audience isn’t going to be on TikTok. But if you’re selling beauty supplies, clothes, tech, or food, TikTok might be the ticket. Platform popularity varies based on demographics, so it’s crucial to understand your audience.
While it’s important for your brand to have its own presence on social media, partnering with an influencer allows your business to leverage their connections to expand your audience. The media elite prioritize building relationships with certain demographics, so strategically partnering with them can increase awareness and even boost sales.
Studies have found that 49% of consumers depend on influencer recommendations when they’re looking to buy a product. Even when consumers aren’t shopping, influencers have an effect. In fact, the same research suggests 40% of consumers have purchased something just after seeing it on social media. Some studies suggest influencer recommendations are more effective than friend referrals. It shows how authoritative influencers have become, which is why this marketing tactic is becoming more mainstream.
From SEO to social media marketing, there are a variety of tactics that you can use to reach new customers and drive growth. It's important to remember that a single tactic may not necessarily drive growth on its own. You’ll need to use a combination of different tools and strategies to meet your goals.
It’s also important to make sure you measure and analyze your digital marketing efforts. Make use of the available analytics tools and software to track the performance of your website, campaigns, and social media channels. This will help you understand what’s working and what isn’t. Then you can adjust your strategy accordingly. This will also give you valuable insights on your target audience, helping you develop more effective campaigns for the future.